Shipping policy
Shipping Policy
At Breeze, we are committed to delivering your orders safely and on time. Please review our shipping details below.
Shipping Timeframes
Orders are processed and shipped within 7-15 business days from the date of purchase. Business days exclude weekends and holidays. Once your order ships, you will receive a tracking number via email so you can monitor your delivery progress.
Shipping Regions
We currently ship to most regions worldwide. Shipping costs and delivery times vary depending on your location and the selected shipping method during checkout. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Tracking Your Order
All shipments include tracking information. You can track your package in real-time using the tracking number provided in your shipping confirmation email. We recommend keeping this number for your records.
Delays and Customs
While we strive to meet our delivery timeframes, occasional delays may occur due to customs processing, weather conditions, or carrier circumstances beyond our control. Breeze is not responsible for delays caused by customs authorities or international carriers. For international shipments, please allow additional time for customs clearance.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, contact our support team immediately. We will work with the carrier to investigate and resolve the issue promptly.